About this policy
Wychwood Moon is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
This policy is effective from October 2020.
What we collect
We may collect the following information:
Date of Birth
Contact information including email addresses
Demographic information, such as postcode, preferences and interests
How do we use your Personal Data?
We may process your personal data for the following purposes, depending on how you interact with us.
1. To complete the delivery of our products.
Without your personal data, we would not be able to deliver our products to you.
2. To respond to your queries and complaints.
Without your personal data, we would not be able to effectively respond and handle queries or complaints. We may keep a record of our correspondence to demonstrate how we communicated with you throughout. We will do this on the basis of our legitimate interests and our legal obligations.
3. To develop new and improved products and services, including conducting market research and product analysis
Who do we share your personal data with?
We do not share your data, your information is completely confidential.
Other third parties
Please note our websites contains links to and from the websites of social media platforms. If you follow a link to any of these websites, it is likely that these websites have their own privacy policies and you should be aware that we do not accept any responsibility for them. Please check these policies before you submit any personal data to these websites.
How long will we keep your personal data?
Whenever we collect or process your personal data, we will only keep it for the purpose for which it was collected and in accordance with our legal and regulatory obligations. Our retention period for your personal data will come to an end seven years after the end of your relationship with us.
How do we protect your data?
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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